Previous incidents
Media Processing Delays
Resolved Jan 25, 2024 at 10:36pm UTC
Media processing speeds have returned to normal.
1 previous update
Media Processing Delays
Resolved Dec 27, 2023 at 9:24pm UTC
Media processing times have returned to normal.
1 previous update
Media processing times have returned to normal.
Resolved Dec 27, 2023 at 9:20pm UTC
Media processing times have returned to normal and all systems are functioning as expected.
Intermittent API timeouts
Resolved Nov 9, 2023 at 5:01pm UTC
Issues with PodiumGPT and API timeouts have been resolved.
3 previous updates
Media processing issues detected.
Resolved Nov 8, 2023 at 3:50pm UTC
Media processing has recovered.
4 previous updates
Media processing issues detected.
Resolved Nov 3, 2023 at 11:21pm UTC
We have determined that the media processing issues are limited in scope to a single customer and small number of uploads.
1 previous update
Media processing issues detected.
Resolved Nov 3, 2023 at 9:17pm UTC
The media processing issues are limited in scope to a small number of uploads from a single customer.
We are investigating the issues with these individual uploads.
1 previous update
Processing Delays Discovered
Resolved Nov 2, 2023 at 2:25pm UTC
After further analysis it has been discovered that there were several media processing delays last night due to transcription issues. Media processing is now functioning normally and we are working to determine and resolve the root cause for the delays.
False Alarm
Resolved Nov 2, 2023 at 1:34pm UTC
We are investigating last night's media processing outage.