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Downtime

Media processing issues detected.

Nov 8, 2023 at 2:48pm UTC
Affected services
Media Processing

Resolved
Nov 8, 2023 at 3:50pm UTC

Media processing has recovered.

Updated
Nov 8, 2023 at 3:38pm UTC

A fix has been implemented and packages have begun processing.

Updated
Nov 8, 2023 at 3:07pm UTC

OpenAI has identified the root cause of the issue and is working to fix.

Updated
Nov 8, 2023 at 3:00pm UTC

OpenAI is currently experiencing a major API outage, which is causing Podium media upload jobs to fail. They are currently investigating the root cause of the outage. Additional info and resolution times will be provided as they become available.

Created
Nov 8, 2023 at 2:48pm UTC

We are currently investigating.