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Downtime

Media processing issues detected.

Nov 08 at 04:48am HST
Affected services
Media Processing

Resolved
Nov 08 at 05:50am HST

Media processing has recovered.

Updated
Nov 08 at 05:38am HST

A fix has been implemented and packages have begun processing.

Updated
Nov 08 at 05:07am HST

OpenAI has identified the root cause of the issue and is working to fix.

Updated
Nov 08 at 05:00am HST

OpenAI is currently experiencing a major API outage, which is causing Podium media upload jobs to fail. They are currently investigating the root cause of the outage. Additional info and resolution times will be provided as they become available.

Created
Nov 08 at 04:48am HST

We are currently investigating.