Previous incidents
Intermittent API timeouts
Resolved Nov 09 at 07:01am HST
Issues with PodiumGPT and API timeouts have been resolved.
3 previous updates
Media processing issues detected.
Resolved Nov 08 at 05:50am HST
Media processing has recovered.
4 previous updates
Media processing issues detected.
Resolved Nov 03 at 02:21pm HDT
We have determined that the media processing issues are limited in scope to a single customer and small number of uploads.
1 previous update
Media processing issues detected.
Resolved Nov 03 at 12:17pm HDT
The media processing issues are limited in scope to a small number of uploads from a single customer.
We are investigating the issues with these individual uploads.
1 previous update
Processing Delays Discovered
Resolved Nov 02 at 05:25am HDT
After further analysis it has been discovered that there were several media processing delays last night due to transcription issues. Media processing is now functioning normally and we are working to determine and resolve the root cause for the delays.
False Alarm
Resolved Nov 02 at 04:34am HDT
We are investigating last night's media processing outage.
False alarm
Resolved Oct 30 at 09:56am HDT
The recent outage was a false alarm. Media processing is functioning normally. We are adjusting our parameters.
AI Processing Outage
Resolved Oct 19 at 06:29pm HDT
The issue has been resolved.
2 previous updates