Intermittent API timeouts
Resolved
Nov 9, 2023 at 5:01pm UTC
Issues with PodiumGPT and API timeouts have been resolved.
Affected services
Updated
Nov 9, 2023 at 4:20pm UTC
A fix has been determined and is being implemented now.
Affected services
Updated
Nov 9, 2023 at 4:09pm UTC
The issue is likely related to on-going OpenAI degraded API performance due to DDOS attack API traffic patterns OpenAI is experiencing. This is causing long running PodiumGPT requests to timeout, consuming API resources and leading to further timeouts for non-PodiumGPT requests. We are investigating potential fixes.
Affected services
Created
Nov 9, 2023 at 2:51pm UTC
We have detected intermittent API timeouts and are investigating the root cause.
Affected services