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Degraded

Intermittent API timeouts

Nov 9, 2023 at 2:51pm UTC
Affected services
API

Resolved
Nov 9, 2023 at 5:01pm UTC

Issues with PodiumGPT and API timeouts have been resolved.

Updated
Nov 9, 2023 at 4:20pm UTC

A fix has been determined and is being implemented now.

Updated
Nov 9, 2023 at 4:09pm UTC

The issue is likely related to on-going OpenAI degraded API performance due to DDOS attack API traffic patterns OpenAI is experiencing. This is causing long running PodiumGPT requests to timeout, consuming API resources and leading to further timeouts for non-PodiumGPT requests. We are investigating potential fixes.

Created
Nov 9, 2023 at 2:51pm UTC

We have detected intermittent API timeouts and are investigating the root cause.