Incidents reported on status page for Podium https://status.podium.page/ https://d1lppblt9t2x15.cloudfront.net/logos/f399dd1489873f1df9f924066916194e.png https://status.podium.page/ en https://status.podium.page/ Tue, 24 Jun 2025 20:15:13 +0000 https://status.podium.page/#4f0e7e387dfb7cc1beb4febbd3c5d95b57f218fcf4e27fe9647e364a2ea02cc1 Media Processing recovered https://status.podium.page/ Tue, 24 Jun 2025 20:12:12 +0000 https://status.podium.page/#4f0e7e387dfb7cc1beb4febbd3c5d95b57f218fcf4e27fe9647e364a2ea02cc1 Media Processing went down https://status.podium.page/ Thu, 12 Jun 2025 10:15:28 +0000 https://status.podium.page/#54068181eb53359b58ddd3d1351fa4a440c412b721c2921d8b38ab53d637e375 Media Processing recovered https://status.podium.page/ Thu, 12 Jun 2025 10:09:29 +0000 https://status.podium.page/#54068181eb53359b58ddd3d1351fa4a440c412b721c2921d8b38ab53d637e375 Media Processing went down https://status.podium.page/ Sat, 31 May 2025 08:43:51 +0000 https://status.podium.page/#bdd6f2444a553c069521b690ee382a3e223939e0279c3c2ea6b737a7dacde5a0 Media Processing recovered https://status.podium.page/ Sat, 31 May 2025 08:30:03 +0000 https://status.podium.page/#bdd6f2444a553c069521b690ee382a3e223939e0279c3c2ea6b737a7dacde5a0 Media Processing went down https://status.podium.page/ Sun, 25 May 2025 09:21:32 +0000 https://status.podium.page/#04c472cd2bc6ecdc918aa2f4d7d4b4de27497a87add8eaaec58d7573dc155aa0 Media Processing recovered https://status.podium.page/ Sun, 25 May 2025 08:58:33 +0000 https://status.podium.page/#04c472cd2bc6ecdc918aa2f4d7d4b4de27497a87add8eaaec58d7573dc155aa0 Media Processing went down https://status.podium.page/ Sat, 26 Apr 2025 09:18:40 +0000 https://status.podium.page/#2280b49a6169ee69c81353967d0650fc3dce91c3d665f035b4839ffc93b23cf4 Media Processing recovered https://status.podium.page/ Sat, 26 Apr 2025 09:15:10 +0000 https://status.podium.page/#2280b49a6169ee69c81353967d0650fc3dce91c3d665f035b4839ffc93b23cf4 Media Processing went down https://status.podium.page/ Sun, 20 Apr 2025 03:21:46 +0000 https://status.podium.page/#d21f4d343106a8fd35016cfdafadf73fb31660a5c8212547f9ae205c4863bb5b Media Processing recovered https://status.podium.page/ Sun, 20 Apr 2025 03:11:15 +0000 https://status.podium.page/#d21f4d343106a8fd35016cfdafadf73fb31660a5c8212547f9ae205c4863bb5b Media Processing went down https://status.podium.page/ Sun, 20 Apr 2025 02:31:15 +0000 https://status.podium.page/#2cfe1e8dcb36a8d37f75c895373e3a23cd3aa37f35f06b98739450ba29df978a Media Processing recovered https://status.podium.page/ Sun, 20 Apr 2025 02:23:15 +0000 https://status.podium.page/#2cfe1e8dcb36a8d37f75c895373e3a23cd3aa37f35f06b98739450ba29df978a Media Processing went down https://status.podium.page/ Sat, 29 Mar 2025 18:03:37 +0000 https://status.podium.page/#cf8b6891e3e8337fd5633ca09c1fbf3310818dcba9dbf2841e34d8673728289a Media Processing recovered https://status.podium.page/ Sat, 29 Mar 2025 17:56:36 +0000 https://status.podium.page/#cf8b6891e3e8337fd5633ca09c1fbf3310818dcba9dbf2841e34d8673728289a Media Processing went down https://status.podium.page/incident/425860 Sun, 08 Sep 2024 04:49:00 -0000 https://status.podium.page/incident/425860#c5af987a8956215fa6c12ca81ca78fe5aceead77b2b05e210508216335cdb41a Issue has been resolved, all pending files have been processed. https://status.podium.page/incident/425860 Sun, 08 Sep 2024 04:36:00 -0000 https://status.podium.page/incident/425860#31d328e7a852ada777f8d13be69c6c19ff15e37d5d17e91444c65c3386b0a207 We have identified the root cause of the issue and are working on a fix. Will be resolved in 10 to 15 minutes. https://status.podium.page/incident/425860 Sun, 08 Sep 2024 04:24:00 -0000 https://status.podium.page/incident/425860#84fb42b167b2ea9bce70834d4d77f1856f1b863c7129daa1fdb44043baa26168 Media processing is down. We're investigating the issue https://status.podium.page/incident/334086 Fri, 01 Mar 2024 09:44:00 -0000 https://status.podium.page/incident/334086#0c5e4de51c2335b45cf38c9b3a6ba65d8487b5208b481c9a7e1203e690100e60 Media processing speed has returned to normal. https://status.podium.page/incident/334086 Fri, 01 Mar 2024 09:12:00 -0000 https://status.podium.page/incident/334086#97889abece476b724c307cd6aad39f8ba500c63680ccd6a88ba6def4d7fd8227 The issue has been resolved and processing has resumed. Within an hour media processing times will have returned to normal. All media uploaded during outage the outage has been credited (free processing). https://status.podium.page/incident/334086 Fri, 01 Mar 2024 08:36:00 -0000 https://status.podium.page/incident/334086#5311c55178ff6dcf4f74fd26b3b9bc45975765f3ac4e49551d3b953e1c9f5a45 Media processing is currently down. We are investigating the issue. https://status.podium.page/incident/317828 Thu, 25 Jan 2024 22:36:00 -0000 https://status.podium.page/incident/317828#9957582c414ec10c6ddbd47b6623736e69806a937c49df1fe832d05ad93e82c2 Media processing speeds have returned to normal. https://status.podium.page/incident/317828 Thu, 25 Jan 2024 22:33:00 -0000 https://status.podium.page/incident/317828#3108ef9a0bc13f0da34cbaa0dd4a6e0ce21e65645af04dac989dabd01280885e A minor issue has caused some media processing delays. The issue has been resolved and the processing system is currently catching up. https://status.podium.page/incident/305588 Wed, 27 Dec 2023 21:24:00 -0000 https://status.podium.page/incident/305588#82e8358b9a1549f5b2510dbf7432013bbf1d373c003d03fa72a109d6bd571b82 Media processing times have returned to normal. https://status.podium.page/incident/305607 Wed, 27 Dec 2023 21:20:00 -0000 https://status.podium.page/incident/305607#b573f04f0a74ffa6f57b2888fe6c3d3aa5c958d4567b345077cf1a5ec4d2d70c Media processing times have returned to normal and all systems are functioning as expected. https://status.podium.page/incident/305588 Wed, 27 Dec 2023 19:56:00 -0000 https://status.podium.page/incident/305588#d96e5c0c358cec5a43b8fc86eba353b2a1105539ab943f00484e2c57a4fbb80e There are currently significant delays in media processing. The root issue has been resolved and all submitted packages will be processed over the next hour as the system catches up. https://status.podium.page/incident/284826 Thu, 09 Nov 2023 17:01:00 -0000 https://status.podium.page/incident/284826#eeec7c5b263a58f7e9d94f24893eb13db844ac6d20c0f2b8414744843bc48eb5 Issues with PodiumGPT and API timeouts have been resolved. https://status.podium.page/incident/284826 Thu, 09 Nov 2023 16:20:00 -0000 https://status.podium.page/incident/284826#cb6c8db7d36f6a1d6ef764e8c882951ae9f96b1714350d31354f3e9db417dcca A fix has been determined and is being implemented now. https://status.podium.page/incident/284826 Thu, 09 Nov 2023 16:09:00 -0000 https://status.podium.page/incident/284826#c46453cd1f6bb1a10a3ca047168ddda2041e3609be0107d8339740ec2754c0ca The issue is likely related to on-going OpenAI degraded API performance due to DDOS attack API traffic patterns OpenAI is experiencing. This is causing long running PodiumGPT requests to timeout, consuming API resources and leading to further timeouts for non-PodiumGPT requests. We are investigating potential fixes. https://status.podium.page/incident/284826 Thu, 09 Nov 2023 14:51:00 -0000 https://status.podium.page/incident/284826#af166d7fc79fc8d22bcab7196c7ee4af65c1a552ca1415893ac63ddd0fda0ee8 We have detected intermittent API timeouts and are investigating the root cause. https://status.podium.page/incident/284268 Wed, 08 Nov 2023 15:50:00 -0000 https://status.podium.page/incident/284268#96c096b07f7e69c61daca7deba593cb5914c90748376cc477fa17b7165317939 Media processing has recovered. https://status.podium.page/incident/284268 Wed, 08 Nov 2023 15:38:00 -0000 https://status.podium.page/incident/284268#228a719605379baf826eeed32a8094ba496898bdfe9ab8f0c116756226c330b0 A fix has been implemented and packages have begun processing. https://status.podium.page/incident/284268 Wed, 08 Nov 2023 15:07:00 -0000 https://status.podium.page/incident/284268#ad4422beaf5f46fb4dd54f02789e996b3d29748d7a1663c5a1c4e3210c67877f OpenAI has identified the root cause of the issue and is working to fix. https://status.podium.page/incident/284268 Wed, 08 Nov 2023 15:00:00 -0000 https://status.podium.page/incident/284268#1cd88805c19d908e49c20aefc861a7249454668b9d5decf0d9d7ecc671809c14 OpenAI is currently experiencing a major API outage, which is causing Podium media upload jobs to fail. They are currently investigating the root cause of the outage. Additional info and resolution times will be provided as they become available. https://status.podium.page/incident/284268 Wed, 08 Nov 2023 14:48:00 -0000 https://status.podium.page/incident/284268#1cc61e2a481ddcb876d1318f84060e706d42bddc43ce5682ca018c294d546c6a We are currently investigating. https://status.podium.page/incident/282117 Fri, 03 Nov 2023 23:21:00 -0000 https://status.podium.page/incident/282117#690ae87b287f8be96206441d73951ba6987241f978ab27999c9cc50d00fb1509 We have determined that the media processing issues are limited in scope to a single customer and small number of uploads. https://status.podium.page/incident/282117 Fri, 03 Nov 2023 23:13:00 -0000 https://status.podium.page/incident/282117#2ae4fd12408b78e06a9a12c3abaef60e5923587c451ecee9356f31a124b30dae We've detected possible media processing issues and are currently investigating. https://status.podium.page/incident/282090 Fri, 03 Nov 2023 21:17:00 -0000 https://status.podium.page/incident/282090#b06ab51fb7535159cf17f33d7dfc44e8f16d8ecb139b1933456ffcbf63bc5ca9 The media processing issues are limited in scope to a small number of uploads from a single customer. We are investigating the issues with these individual uploads. https://status.podium.page/incident/282090 Fri, 03 Nov 2023 21:04:00 -0000 https://status.podium.page/incident/282090#e18d2c5db2e0d67e203f87f3b3946e596e1b5cabca1864431d05fea4f5942caf Media processing issues have been detected. We are currently investigating the issues. https://status.podium.page/incident/281426 Thu, 02 Nov 2023 14:25:00 -0000 https://status.podium.page/incident/281426#e84d74443a88bd10ece4810b1eff4a7d33e219658795848fd5a2989dbfe6922b After further analysis it has been discovered that there were several media processing delays last night due to transcription issues. Media processing is now functioning normally and we are working to determine and resolve the root cause for the delays. https://status.podium.page/incident/281404 Thu, 02 Nov 2023 13:34:00 -0000 https://status.podium.page/incident/281404#7d3d66f6fd7f748e9616d19ec8f4da153278dd0ef36c60c8271decab5181e539 We are investigating last night's media processing outage. https://status.podium.page/incident/279859 Mon, 30 Oct 2023 18:56:00 -0000 https://status.podium.page/incident/279859#a44eb2e6537e6d8903acc15ed02f3cad5b918fd647986528ec3d99c72726b9ed The recent outage was a false alarm. Media processing is functioning normally. We are adjusting our parameters. https://status.podium.page/incident/275155 Fri, 20 Oct 2023 03:29:00 -0000 https://status.podium.page/incident/275155#5f253adc5254f89b741f0f1b7068261ac7308cda23beac68c77e25d6f44a7d7f The issue has been resolved. https://status.podium.page/incident/275155 Fri, 20 Oct 2023 02:43:00 -0000 https://status.podium.page/incident/275155#a69dc352e676521de9a5b091c1f19b5b0935c47c147abe20cf5ce02261157e4c OpenAI has identified the issue and is now working on a fix. https://status.podium.page/incident/275155 Fri, 20 Oct 2023 01:15:00 -0000 https://status.podium.page/incident/275155#2b6140fa79576082a43b824e117faf44a35ee3b49e7ae59efd8cc13a44cb13af We are currently experiencing an AI processing outage due to OpenAI issues. We are investigating the issue and working to resolve. https://status.podium.page/incident/219345 Tue, 13 Jun 2023 00:42:00 -0000 https://status.podium.page/incident/219345#408c45a39fb512f486f1ed23a6ccc7faf0228c9d086fc39b9c6b78303376c2bf The issue has been resolved. https://status.podium.page/incident/219345 Tue, 13 Jun 2023 00:15:00 -0000 https://status.podium.page/incident/219345#9bf0db9b488e99adea3432cf55fa5506744cac247aa8853e1c464683c411dee6 The issue has been identified and a fix is being put into place. https://status.podium.page/incident/211618 Wed, 24 May 2023 20:30:00 -0000 https://status.podium.page/incident/211618#6927c11714f396ecfcf86bd352e38e64157df43351c9207af47b743982b71fa4 AI processing times have recovered and systems are now functioning normally. We are monitoring all systems for new delays due to 3rd party outages. https://status.podium.page/incident/211618 Wed, 24 May 2023 20:20:00 -0000 https://status.podium.page/incident/211618#99c6ebb0171d23db3606578392ae6eefeda3217dd271e83c70719a27d6a5c140 AI processing times are now recovering. https://status.podium.page/incident/211618 Wed, 24 May 2023 20:04:00 -0000 https://status.podium.page/incident/211618#399ea4fb78c0a2bc78a650d27f8a0bff5e29775a3fb72cbe4451e011c8b4bc69 AI Processing is currently delayed due to a 3rd party outage. We are actively monitoring the situation. Expect processing times 2X-4X of normal.